FAQ's

What ingredients do you use?

We aim to source high quality local ingredients wherever possible. We will always use free range eggs and try to keep our waste to a minimum.

Will it be fresh?

Yes it will, we bake to order! 

Afternoon Teas

How early do I need to book my delivery?

We bake fresh to order and therefore please order 24 hours before you need your afternoon tea to be delivered.

I'd like to order but don't live within your delivery area.

If you're just outside of our delivery area we may may be able to deliver for a small delivery fee, please contact us. We are now offering postal brownies and we ship to all over the UK with free delivery.

Do you cater to dietary requirements?

We offer gluten and dairy free and vegan options with all of our afternoon tea boxes. Although we are extremely careful to prevent cross contamination, our cakes are made in a kitchen that handles milk, eggs, gluten, nuts and soya and therefore may contains traces of these products.

What does the afternoon tea come in?

Our afternoon teas come in recyclable corrugated card boxes lined with tissue and parchment papers.

Postal Brownies

Will the brownies fit through my letterbox?

We are letterbox friendly! Our brownie boxes measure 3.2cm tall and therefore will fit through a standard UK letterbox.

How are the brownies shipped?

All our brownies are internally wrapped with baking parchment to keep them fresh, and snugly packed into a strong cardboard postal box. 

 

When will my brownie order arrive?

Our standard delivery method is Royal Mail first class and although we cannot guarantee next day delivery, 90% of brownie boxes arrive the next day. Orders placed before midnight will be dispatched the next day. We post our brownie boxes everyday day except Saturday.

Can I order brownies now for a later date?

Yes, of course. Just before you submit your order on the payment page, you can choose your delivery date.

Sending brownies as a gift?

We can include a handwritten note so the recipient knows who their delicious brownies are from!